ShopUp OFFICIAL DOCUMENTATION

ShopUp User Guide

Step-by-step documentation of all features for merchants and buyers in Tunisia.

Merchant Portal

1. Getting Started on ShopUp.tn

Start by visiting: https://www.shopup.tn in your browser.

From the homepage, click on "Create my Store" or "Sell on ShopUp" in the main header to open the streamlined registration form.

ShopUp Advantage: Store registration requires only 4 essential fields and takes less than 60 seconds. No upfront paperwork required.
Merchant Portal

2. Merchant Registration (signon.php)

Field Status Format & Conditions System Logic Benefits
Manager Name Required 2 to 60 characters Identifies the primary store owner Personalized support contact & legal document mention
Store Name Required 2 to 40 characters (Strictly unique) Generates public URL: shopup.tn/boutique.php?shop=Name Brand name protection and immediate free standalone store link
Phone Number Required 8 Tunisian digits (e.g. 98123456) Used as main login ID and carrier/delivery coordination Fast access without needing an email address
Password Required Min. 6 characters Securely hashed with bcrypt Complete defense against brute-force and credential stuffing
Merchant Portal

3. Merchant Login (index.php)

Direct login URL: https://www.shopup.tn/vendeur/index.php.

  • Username: Your 8-digit mobile phone number or email address.
  • Password: Your chosen account password.
  • Anti-Bruteforce: Automatically blocks authentication after 7 incorrect attempts for 15 minutes.
Merchant Portal

4. Merchant Dashboard

Responsive control center with a fluid slide-out touch drawer on mobile devices and expandable navigation on desktop.

Merchant Portal

5. Adding a Product (3-Step Wizard)

Step 1General Information & Category
Field Status Conditions Logic & Benefits
Product Name Required 2 to 150 characters Primary title on marketplace, store page and SEO search results.
Category & Department Required 3-level cascading tree or instant keyword search Places your item right in front of shoppers filtering for your specific niche.
Initial Price (TND) Required Positive decimal (min 0.100 TND) Standard retail reference price.
Discounted Price (TND) Optional Lower than initial price Strikes through old price and displays promo badge (-25% PROMO).
Detailed Description Required Complete specifications text Answers questions upfront and minimizes order cancellations and returns.
Step 2Variations & Stock Management

Interactive chips system with categorized tabs (Color, Size, Shoe Size, Volume, Pack). Generate combinations in 1 click and assign individual inventory quantities per variant.

Step 3Photo Gallery & Publishing

Upload high quality JPG, PNG or WEBP photos, designate the main thumbnail, and hit "Finish & Publish" to launch immediately.

Merchant Portal

6. Wholesale & B2B Pricing (maj_prix_gros.php)

Sell both retail and wholesale. Features 1-click discount presets (-10% to -50%), live dealer margin simulator, and secure 1-click deletion to revert back to retail-only.

Merchant Portal

7. Store Customization (ma_boutique.php)

Customize logo (400x400), PC banner (1920x600), mobile banner (800x800), brand colors, promo announcement ticker, social media links, and custom legal policy pages.

Merchant Portal

8. Meta Pixel for Facebook Ads (pixel_meta.php)

Connect your Meta Pixel ID with isolated tracking: only tracks your items and store without sharing event data with competitor shops. Tracks PageView, ViewContent, AddToCart, InitiateCheckout, and Purchase in Tunisian Dinars (TND).

Merchant Portal

9. Fiscal Info, Delivery Note & Invoice

100% optional fiscal fields: Company name, Tax ID (Matricule Fiscal), Trade Register (RNE/RC), VAT status and rates (19%, 7%, 13%, 0%), 1.000 TND fiscal stamp, digital stamp & signature upload. 1-click printable Delivery Note (BL) and Official Invoice with words spelled out.

Merchant Portal

10. Order Processing & Lifecycle

Full status pipeline: Pending ➔ Confirmed ➔ Shipped ➔ Delivered / Paid ➔ Cancelled. Includes manual phone order entry module (commande_saisie.php).

Retail Buyer

11. Seamless Retail Shopping on ShopUp

Frictionless Checkout without Mandatory Passwords:

Shoppers order in seconds with just Name, Phone number, Governorate, City, and Address.

Cash on Delivery (COD): Zero online payment risk. Pay cash directly to the delivery courier upon arrival, with an official Delivery Note included.
B2B Wholesale

12. Wholesale Orders & Corporate Invoices

Direct factory & distributor wholesale prices with full tax-deductible invoices featuring vendor Tax ID, itemized VAT, and official stamps.